← All drillsBuild a Carrier Booking Agent
What you'll be able to do- ✓Build an intake step that grades every extracted field by whether the thread states it, and resolves a pickup date against a calendar or refuses
- ✓Build qualification and pricing in which the thread is scanned for reasons to hand over and no arithmetic is the model's
- ✓Build carrier vetting that is checked against the pickup date and catches the carrier that looks right and is not
- ✓Build a negotiation that never offers above its ceiling, and a booking that happens once however many times the thread arrives
- ✓Build an escalation policy as data an ops manager can read, and measure the agent with pass^k, escalation precision and recall, automation rate, margin kept and cost per tender
Drill 2 of the Freight & Logistics track. You build the agent that does the work of a freight broker's booking desk, turning inbound tender email into vetted, confirmed bookings and knowing exactly what to hand to a person. It builds on the dataset from drill 1 and teaches what changes when a tool call moves freight.
⌁ DHL Supply Chain runs HappyRobot AI agents over hundreds of thousands of emails and millions of voice minutes a year for appointment scheduling and driver follow-up. Brokers and 3PLs apply the same pattern to their tender inboxes, where a wrong booking costs a truck.
Start this internshipCreate an account to unlock the 6 sections, the workbench, and askThili.
BeginSections
1. Build a Carrier Booking Agent
🔒 locked2. 1 · Read the tender
🔒 locked3. 2 · Qualify and price
🔒 locked4. 3 · Find and vet a carrier
🔒 locked5. 4 · Negotiate and book
🔒 locked6. 5 · Escalate and measure
🔒 lockedDig deeper
📄ReAct: Synergizing Reasoning and Acting in Language Models (Yao et al., 2022, arXiv:2210.03629)
paper📄τ-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains (Yao et al., 2024, arXiv:2406.12045)
paper📄Deal or No Deal? End-to-End Learning for Negotiation Dialogues (Lewis et al., 2017, arXiv:1706.05125)
paper📄ToolLLM: Facilitating Large Language Models to Master 16000+ Real-world APIs (Qin et al., 2023, arXiv:2307.16789)
paper🔗thili-ai/thilisynth: the data this drill runs on (tenders, carriers, rate card and ground truth)
code